Effective September 17, 2026
1. Acceptance of these Terms
By accessing or using felinetransitions.org, submitting an inquiry or application, or using a Feline Transitions workspace, you agree to these Website Terms and our Privacy Notice. If you use the site for another person or organization, you represent that you have authority to act for them. If you do not agree, do not use the site.
2. About Feline Transitions
Feline Transitions is a DBA of Cats in the City Rescue. The site provides national planning intake, educational information, planning tools, communications, and access to private program workspaces. Services and availability may differ by state, pathway, case needs, funding, and responsible capacity.
3. Website information is not professional advice
Website content is general information, not legal, veterinary, medical, tax, financial, fiduciary, or emergency advice. You are responsible for consulting qualified professionals about your circumstances. Website examples, readiness estimates, and planning ranges are illustrative and are not promises, quotes, diagnoses, or substitutes for professional judgment.
4. No automatic acceptance or care obligation
Using the site, submitting information, paying a planning fee, creating an account, receiving a recommendation, or discussing a possible plan does not create a promise of custody, foster care, residence, placement, financial responsibility, emergency response, or lifetime care. Any such responsibility exists only when Feline Transitions expressly accepts it in a separate signed agreement and all stated conditions are satisfied.
Path A helps organize and coordinate a Guardian’s own caregiver network. Path B is the Lifetime Care pathway and involves separately assessed, funded, and accepted transition responsibility. A Path A plan does not become Path B unless the parties enter an express written Path B agreement.
Lifetime Care contributions support collective program capacity. They are not held as an individual account, escrow, prepaid-care balance, or individual reserve for a particular cat. Care is based on the cat’s needs and is not capped by the amount attributed to an enrollment. A larger contribution does not purchase a different standard of care. Lifetime Residency, when offered, is a separately underwritten designation within Lifetime Care.
5. Eligibility, authority, and accurate information
You must be at least 18 years old and legally able to agree to these Terms. You agree to provide information you reasonably believe is accurate and complete, keep material plan and contact information current, and share personal information or documents only when you have authority to do so. Do not impersonate another person, misrepresent ownership or decision-making authority, or upload unlawful material.
6. Accounts and private workspaces
Workspace access is personal to the authorized user. You are responsible for safeguarding sign-in links and credentials, using the correct role, signing out of shared devices, and promptly reporting suspected unauthorized access. You may not share Team access, attempt to obtain another user’s records, bypass access controls, or use a private workspace for an unrelated purpose. We may suspend access to protect accounts, records, cats, people, or the program.
7. Fees, payment, and refunds
Current public planning fees are listed on the Fees page. The offer presented at checkout or in a written proposal will identify the applicable service, price, installment terms, included work, cancellation terms, and refund policy. Taxes or third-party professional costs may be additional when disclosed.
The $350 enrollment fee begins the Lifetime Care process; the $100 annual membership supports continuing readiness. Neither payment alone creates an accepted care obligation. Legacy Contributions are separately documented and governed by the signed agreement. Enrollment, planning, membership, document-preparation, and administrative fees are nonrefundable once work begins, records or portal access are prepared, or the applicable service period starts, except for duplicate or erroneous charges, unauthorized transactions, refunds required by law, or a written organizational exception. See the Payment and No-Refund Terms.
8. Communications and electronic records
You consent to receive service-related communications electronically at the contact information you provide, including confirmations, plan updates, review reminders, security notices, and records requiring attention. Before electronically signing program records, you receive the applicable electronic-records consent and may request a paper copy or decline a future electronic transaction as allowed by law. You are responsible for maintaining a working email address and reviewing important notices. Marketing communications, if any, will include legally required choices.
9. Chat and support tools
Chatling is available across the website and private workspaces. Chat responses may be automated and can be incomplete or incorrect. Do not rely on chat for emergencies, legal decisions, veterinary decisions, plan activation, or confirmation that Feline Transitions has accepted a duty. Do not enter passwords, full payment-card numbers, government identification numbers, or unnecessary sensitive information in chat.
10. Emergencies and activation reports
The website and chat are not emergency services and are not monitored as a substitute for 911, veterinary emergency care, animal control, or an accepted emergency protocol. If a person or animal is in immediate danger, contact the appropriate local emergency service first. Submitting an activation report starts a review; it does not by itself establish that an event qualifies under a program agreement or that a care obligation has begun.
11. Acceptable use
You may not use the site to violate law; harm, threaten, exploit, or defraud a person or animal; introduce malicious code; scrape or overload the service; probe security; interfere with another user; copy protected materials for commercial use; or train an automated system on private program content without written permission. You may not upload unnecessary credentials, full payment-card data, or content that infringes another person’s rights.
12. Intellectual property
The site, program name, branding, text, graphics, software, planning structures, and original resources are owned by or licensed to Feline Transitions and are protected by applicable law. We grant you a limited, revocable, nonexclusive right to use the site and download resources for your own lawful planning purposes. You retain ownership of material you submit and grant us permission to host, copy, organize, and disclose it as reasonably necessary to provide requested services, protect the program, and comply with law.
13. Third-party services and links
The site may use or link to third-party services for payments, chat, files, scheduling, communications, maps, or professional resources. We do not control third-party services and are not responsible for their independent content, availability, or practices. Your use of them may be governed by separate terms and privacy notices.
14. Availability, changes, and termination
We may maintain, change, suspend, or discontinue website features and may decline or pause a requested service when we cannot responsibly provide it. We do not promise uninterrupted or error-free access. You may stop using the public site at any time. Ending website or workspace access does not cancel payment, record-retention, or care obligations contained in a separate signed agreement.
15. Disclaimers
To the fullest extent permitted by law, the website and general website content are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement. This disclaimer does not limit an express commitment in a signed program agreement or any warranty that cannot legally be disclaimed.
16. Limitation of liability
To the fullest extent permitted by law, Feline Transitions and its directors, officers, employees, volunteers, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or reliance on general website content. Nothing in these Terms excludes liability that cannot lawfully be excluded or limits duties expressly accepted in a separate signed agreement.
17. Applicable law and consumer rights
These Terms are governed by applicable law, without depriving you of mandatory protections available where you live. Any dispute process, governing-law clause, or venue term in a signed program agreement controls disputes concerning that agreement. Before filing a website-related claim, we encourage you to contact us so we can try to resolve the concern.
18. Changes to these Terms
We may update these Terms as the website, program, or law changes. The effective date above identifies the current version. Changes apply prospectively when posted unless law requires additional notice or consent. A material change to a signed program obligation must be made under that agreement, not merely by changing this webpage.
19. General terms
If a provision is unenforceable, the remaining provisions continue in effect. Our failure to enforce a provision is not a waiver. These Terms and the Privacy Notice are the complete terms for general website use; they do not replace a signed program agreement. Headings are for convenience only.
20. Contact us
Questions about these Terms may be submitted through our contact page, by calling 503-214-2003, or by writing to Cats in the City Rescue, DBA Feline Transitions, 9450 SW Gemini Dr, PMB 40571, Beaverton, OR 97008.